30 terms in Arabic and English: riding, zones and parking, the game, operations and your account. Search or pick a category.
Scan the QR code on the handlebar or type the scooter number to start a ride. The meter starts after unlock, never before.
One scan · under 3 s (estimate)Reserve a nearby scooter for a short time before you reach it so nobody else takes it.
Example: 10 free minutesLock the scooter mid-ride without ending it — for a quick shop stop, for example.
A lower top speed for a rider's first trips while they get used to acceleration and braking.
A photo of the parked scooter proving it stands upright in the right place.
A button on the ride screen that calls emergency services and shares your location with DOZ.
A spot marked on the map and on the ground with the yellow-black diagonal stripe. Ending a ride there is always allowed.
A parking zone that needs scooters right now; parking there earns you bonus XP.
Example: +40 XPA pedestrian-heavy area where speed drops automatically, such as the corniche.
An area where the scooter will not run or the ride cannot be ended.
A digital boundary on the map the scooter knows via GPS to apply speed and parking rules.
A green glow around a zone in the app when you are close and it is ready for parking.
Points earned from calm riding, correct parking and quests. They raise your level.
Consecutive days you have ridden, shown as a flame that grows as it lasts.
A permanent mark on your profile for a special achievement, such as visiting every Mutrah landmark.
A time-limited challenge: “park in 3 reward zones this week”, for example.
A guided route between real city landmarks with points at each stop.
Example: Mutrah cornicheA play period with its own quests, leaderboard and rewards, then a fresh start.
An independent partner who charges or swaps scooter batteries and redistributes them, paid per task.
Replacing an empty battery with a charged one on the street without moving the scooter.
Moving scooters from where they pile up to where riders need them.
A connected module inside the scooter for unlocking, locking, tracking and battery level.
The city base for charging, maintenance and storage.
Muscat depotReady · held · riding · low battery · maintenance — shown to riders and ops.
The DOZ edition for each country — its currency, language, municipal rules and team. Picked automatically from your location.
Oman firstA prepaid in-app balance that rides are charged from.
A subscription of minutes or days at a lower price than pay-per-ride.
A small fixed amount added at the start of each ride on top of the per-minute price.
Confirming the rider meets the minimum age set by their country branch.
A label we put on every made-up example and every number not yet measured.
Muscat launch news, new reward zones and upcoming tours — short and to the point.